Economics > General Economics
[Submitted on 1 Jul 2024
]
Title: AI-powered Chatbots: Effective Communication Styles for Sustainable Development Goals
Title: 基于人工智能的聊天机器人：实现可持续发展目标的有效沟通方式
Abstract: This paper presents an analysis of two pre-registered experimental studies examining the impact of `Motivational Interviewing' and `Directing Style' on discussions about Sustainable Development Goals. To evaluate the effectiveness of these communication styles in enhancing awareness and motivating action toward the Sustainable Development Goals, we measured the engagement levels of participants, along with their self-reported interest and learning outcomes. Our results indicate that `Motivational Interviewing' is more effective than `Directing Style' for engagement and interest, while no appreciable difference is found on learning.
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