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Computer Science > Human-Computer Interaction

arXiv:2504.13926 (cs)
[Submitted on 14 Apr 2025 (v1) , last revised 26 Apr 2025 (this version, v2)]

Title: A Multi-Layered Research Framework for Human-Centered AI: Defining the Path to Explainability and Trust

Title: 面向人的AI的多层研究框架:定义可解释性和信任的路径

Authors:Chameera De Silva, Thilina Halloluwa, Dhaval Vyas
Abstract: The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI) emphasizes alignment with human values, Explainable AI (XAI) enhances transparency by making AI decisions more understandable. However, the lack of a unified approach limits AI's effectiveness in critical decision-making scenarios. This paper presents a novel three-layered framework that bridges HCAI and XAI to establish a structured explainability paradigm. The framework comprises (1) a foundational AI model with built-in explainability mechanisms, (2) a human-centered explanation layer that tailors explanations based on cognitive load and user expertise, and (3) a dynamic feedback loop that refines explanations through real-time user interaction. The framework is evaluated across healthcare, finance, and software development, demonstrating its potential to enhance decision-making, regulatory compliance, and public trust. Our findings advance Human-Centered Explainable AI (HCXAI), fostering AI systems that are transparent, adaptable, and ethically aligned.
Abstract: 人工智能(AI)在医疗保健、金融和自主系统等高风险领域中的整合,通常受到对透明度、可解释性和信任的担忧所限制。 虽然以人为本的人工智能(HCAI)强调与人类价值观的一致性,可解释的人工智能(XAI)通过使AI决策更易于理解来增强透明度。 然而,缺乏统一的方法限制了AI在关键决策场景中的有效性。 本文提出了一种新颖的三层框架,将HCAI和XAI结合起来,建立一个结构化的可解释性范式。 该框架包括(1)一个具有内置可解释性机制的基础AI模型,(2)一个人本导向的解释层,根据认知负荷和用户专业知识定制解释,以及(3)一个动态反馈循环,通过实时用户交互优化解释。 该框架在医疗保健、金融和软件开发中进行了评估,证明了其在增强决策、监管合规性和公众信任方面的潜力。 我们的研究推进了以人为本的可解释人工智能(HCXAI),促进了透明、灵活且符合伦理的AI系统。
Comments: I am requesting this withdrawal because I believe the current version requires significant revisions and restructuring to better reflect the intended research contributions. I plan to substantially improve the work and may resubmit a revised version in the future. Thank you for your understanding and support
Subjects: Human-Computer Interaction (cs.HC) ; Artificial Intelligence (cs.AI)
Cite as: arXiv:2504.13926 [cs.HC]
  (or arXiv:2504.13926v2 [cs.HC] for this version)
  https://doi.org/10.48550/arXiv.2504.13926
arXiv-issued DOI via DataCite

Submission history

From: Chameera De Silva [view email]
[v1] Mon, 14 Apr 2025 01:29:30 UTC (222 KB)
[v2] Sat, 26 Apr 2025 01:53:27 UTC (1 KB)
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