标题： 对话系统工程：综述与未来方向 显示英文标题

标题： Dialogue Systems Engineering: A Survey and Future Directions

摘要： 本文提出将与对话系统生命周期相关的软件工程领域称为对话系统工程，并对该领域进行综述，同时讨论其未来发展方向。 随着大语言模型的进步，对话系统的底层核心技术取得了显著进展。 因此，现在期望对话系统技术能够应用于解决各种社会问题和商业场景中。 为了实现这一目标，正确且高效地构建、运营和持续改进对话系统非常重要。 因此，除了应用现有的软件工程知识外，发展专门针对对话系统的软件工程变得越来越重要。 在本文中，我们根据软件工程的定义，即软件工程知识体系（SWEBOK）第4.0版，列举了对话系统工程的知识领域，并对每个领域进行了综述。 基于此综述，我们识别了每个领域中尚未探索的主题，并讨论了对话系统工程的未来发展方向。 显示英文摘要

摘要： This paper proposes to refer to the field of software engineering related to the life cycle of dialogue systems as Dialogue Systems Engineering, and surveys this field while also discussing its future directions. With the advancement of large language models, the core technologies underlying dialogue systems have significantly progressed. As a result, dialogue system technology is now expected to be applied to solving various societal issues and in business contexts. To achieve this, it is important to build, operate, and continuously improve dialogue systems correctly and efficiently. Accordingly, in addition to applying existing software engineering knowledge, it is becoming increasingly important to evolve software engineering tailored specifically to dialogue systems. In this paper, we enumerate the knowledge areas of dialogue systems engineering based on those of software engineering, as defined in the Software Engineering Body of Knowledge (SWEBOK) Version 4.0, and survey each area. Based on this survey, we identify unexplored topics in each area and discuss the future direction of dialogue systems engineering.