标题： 用户信息系统（IS）采用和持续使用意图中的现状偏差：文献综述与框架 显示英文标题

标题： Status Quo Bias in Users Information Systems (IS) Adoption and Continuance Intentions: A Literature Review and Framework

摘要： 用户的信息系统（IS）采用和持续使用意图对组织的数字化转型有主导影响。 然而，正在进行数字化转型的组织由于用户对IS实施的抵抗而面临重大障碍。 现状偏差（SQB）在用户关于采用新IS或继续使用现有IS的决策中起着至关重要的作用。 尽管最近的研究验证了SQB对用户抵抗IS实施的影响，但SQB如何影响用户的IS采用和持续使用意图仍知之甚少，这使得更有效地应对这一问题变得更加困难。 为解决这一差距，我们对IS研究中的SQB进行了系统的文献综述。 我们提出的框架结合了促进现状的心理现象、SQB理论结构、SQB影响的层次以及减少用户对IS实施抵抗的因素，以增强对IS采用和持续使用意图的理解。 显示英文摘要

摘要： Information systems (IS) adoption and continuance intentions of users have a dominant effect on digital transformation in organisations. However, organisations undergoing digital transformation face substantial barriers due to user resistance to IS implementations. Status quo bias (SQB) plays a vital role in users decision-making regarding adopting new IS or continuing to use existing IS. Despite recent research to validate the effects of SQB on user resistance to IS implementations, how SQB affects the IS adoption and continuance intentions of users remains poorly understood, making it harder to develop ways of successfully dealing with it. To address the gap, we performed a systematic literature review on SQB in IS research. Our proposed framework incorporates the psychological phenomena promoting the status quo, SQB theory constructs, levels of SQB influence, and factors reducing the user resistance to IS implementations to enhance the understanding of IS adoption and continuance intentions.