标题： 港口流程中的业务流程管理系统：系统文献综述 显示英文标题

标题： Business process management systems in port processes: a systematic literature review

摘要： 业务流程管理系统（BPMS）是一种自动化业务流程的技术，将用户与他们的任务连接起来。 在港口活动中有许多业务流程可以通过使用更高效的技术，特别是BPMS来改进，这有助于协调和自动化关键流程，如货物清单、海关申报、秤的管理或危险品管理，这些传统上由EDI技术支持。 这些技术可以与BPMS集成，从而现代化港口物流管理。 本文的目的是通过系统分析文献，展示港口行业中BPMS研究的最新进展。 为此，对过去十年的文献进行了系统综述。 随后对搜索生成的作品进行了分析和筛选。 调查后发现，BPMS与港口部门之间的关系几乎不存在，这代表了一个需要填补的重要空白和未来的研究方向。 显示英文摘要

摘要： Business Process Management Systems (BPMS) represent a technology that automates business processes, connecting users to their tasks. There are many business processes within the port activity that can be improved through the use of more efficient technologies and BPMS in particular, which can help to coordinate and automate critical processes such as cargo manifests, customs declaration the management of scales, or dangerous goods, traditionally supported by EDI technologies. These technologies could be integrated with BPMS, modernizing port logistics management. The aim of this work is to demonstrate, through a systematic analysis of the literature, the state of the art in BPMS research in the port industry. For this, a systematic review of the literature of the last ten years was carried out. The works generated by the search were subsequently analysed and filtered. After the investigation, it is discovered that the relationship between BPMS and the port sector is practically non-existent which represents an important gap to be covered and a future line of research.