标题： 安全通信策略的系统性综述：指南与开放挑战 显示英文标题

标题： A Systematic Review of Security Communication Strategies: Guidelines and Open Challenges

摘要： 数据泄露等网络安全事件变得越来越普遍，影响了全球数百万人和众多组织。 网络安全威胁的复杂性挑战了现有安全通信策略的有效性。 通过对超过3400篇论文进行系统回顾，我们确定了特定的用户困难，包括信息过载、技术术语理解以及在提高安全意识与保持舒适之间的平衡问题。 我们的研究结果显示了一致的沟通悖论：用户需要技术细节来确保可信度，但又难以理解术语，并且需要风险意识而无需感到焦虑。 我们提出了七条基于证据的指南以改进安全通信，并识别了关键的研究空白，包括针对老年人、儿童和非美国人群的研究有限、纵向研究不足以及缺乏协议共享以实现可重复性。 我们的指南强调以用户为中心的沟通方式，适应文化和人口统计差异，同时确保安全建议仍然具有可操作性。 本研究有助于更有效的安全通信实践，使用户能够正确识别和应对网络安全威胁。 显示英文摘要

摘要： Cybersecurity incidents such as data breaches have become increasingly common, affecting millions of users and organizations worldwide. The complexity of cybersecurity threats challenges the effectiveness of existing security communication strategies. Through a systematic review of over 3,400 papers, we identify specific user difficulties including information overload, technical jargon comprehension, and balancing security awareness with comfort. Our findings reveal consistent communication paradoxes: users require technical details for credibility yet struggle with jargon and need risk awareness without experiencing anxiety. We propose seven evidence-based guidelines to improve security communication and identify critical research gaps including limited studies with older adults, children, and non-US populations, insufficient longitudinal research, and limited protocol sharing for reproducibility. Our guidelines emphasize user-centric communication adapted to cultural and demographic differences while ensuring security advice remains actionable. This work contributes to more effective security communication practices that enable users to recognize and respond to cybersecurity threats appropriately.